Frequently asked questions

#help you everytime

customers have the option to customize certain aspects of the laptop, Desktop, All-in-One and Server such as RAM, storage, or processor.

Joetech-Global provides a minimum one-year manufacturer warranty on all the Brand-New Laptop laptops we offer, and the business machine comes with 3 Year manufacturer Warranty.  Certified Refurbished comes with 90 Days Warranty.

Unless otherwise specified in the product description, the majority of the laptops we sell come with a (English keyboard). We provide free keyboard printing in Arabic, French, Russian, and many other languages. After completing your purchase, please send us a quick note informing us that you would like the keyboard printed in your desired language.

“When we receive the order, it will take 1 day to process. Most of our items are ready to ship after the processing period.”

  1. Cash payment on delivery: Customers can pay in cash when their order is delivered to them Online bank transfer.
  1. Customers can transfer the payment directly from their bank account to your business account through online banking.
  1. Cheque: Customers can write a check for the amount due and send it to your business as payment.
  1. Card payment: Customers can pay using credit or debit cards through a secure payment gateway.

We are proud to offer international shipping through our trusted partners, FedEx, UPS, and DHL. Rest assured, your orders will be delivered safely and on time. Additional freight costs may apply.

Absolutely! We offer technical support after your purchase. For any issues or questions about your laptop, our expert support team is here to assist you. Just reach out to us through or +971 4 5914369. Your satisfaction is our priority.

Certainly! Our laptops, All-in-one PCs, and printers are ready to use out of the box. Laptops and All-in-one PCs are plug-and-play, while the printer may require a driver download for seamless functionality. For any assistance, contact our customer support

Yes, we offer various software solutions at an extra cost. Enhance your computing experience with our wide range of applications. Contact our customer support for more details.

Have questions?

Reach out anytime. Your input matters!